ag777 Privacy Policy — Your Data, Protected

This Privacy Policy applies to all users of the ag777 platform at ag777.buzz and governs the collection, use, storage and disclosure of personal data in connection with your use of ag777's services, including sports betting, live casino, slots and all other products offered on the platform. By using ag777, you agree to the practices described in this Privacy Policy.

ag777 takes data protection seriously. We collect only the personal information that is necessary to operate our platform safely and legally. We do not sell your data to third parties. We do not use your data for advertising purposes outside ag777's own communications with you. This policy should be read alongside ag777's Terms & Conditions and Responsible Gaming policy.

ag777 collects personal information through your use of the platform. The categories of information we collect include the following. We collect only what is necessary for the purposes set out in Section 2 of this policy.

• Registration data: your name, date of birth, mobile number, and any other information you provide when creating your ag777 account.
• Identity verification data: copies of government-issued identification, proof of address or proof of payment method ownership, collected when KYC verification is required.
• Financial data: records of deposits, withdrawals, and transaction history associated with your account, including mobile banking reference numbers for bKash, Nagad and Rocket transactions.
• Usage data: your betting history, game session data, platform navigation patterns, device type, browser type, IP address, and session timestamps.
• Communications data: records of messages you send to ag777's support team, including email correspondence and any feedback or complaints submitted through the platform.

ag777 uses personal data only for the specific purposes set out below. We do not use your data for any purpose that is incompatible with the purpose for which it was collected without first obtaining your consent.

• Account management: to create, maintain and secure your ag777 account, verify your identity and process your registration.
• Service delivery: to process your deposits and withdrawals, settle bets, apply bonuses and provide access to all ag777 products and features.
• Legal compliance: to meet our obligations under applicable laws, including anti-money laundering requirements, age verification obligations and fraud prevention duties.
• Customer support: to respond to your queries, handle complaints and provide assistance with your account, deposits, withdrawals or technical issues.
• Platform improvement and security: to monitor platform performance, detect fraudulent activity, prevent abuse of promotional offers and improve ag777's products and user experience.

ag777 processes your personal data under one or more of the following legal bases, depending on the specific purpose of the processing activity.

• Contractual necessity: processing required to fulfill our obligations under the Terms & Conditions you agreed to at registration — for example, processing deposits and settling winning bets.
• Legal obligation: processing required to comply with applicable laws and regulations, including KYC verification, anti-money laundering checks and age verification.
• Legitimate interests: processing for fraud detection, platform security, abuse prevention and improvement of ag777's services, where our legitimate interests are not overridden by your data protection rights.
• Consent: where you have specifically opted in to receive promotional communications from ag777. You may withdraw this consent at any time by contacting [email protected].

ag777 does not sell, rent or trade your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

• Payment processors: ag777 shares necessary transaction data with bKash, Nagad, Rocket and Upay to process deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations.
• Game content providers: ag777 shares session identifiers with licensed game providers such as Pragmatic Play, Evolution Gaming and Spribe to facilitate gameplay. These providers do not receive your identity documents or financial data.
• Legal and regulatory authorities: ag777 will disclose personal data to law enforcement agencies, regulators or courts where required to do so by applicable law or by a valid legal order.
• Technology and infrastructure partners: ag777 uses third-party hosting, security monitoring and analytics tools. These partners process data on ag777's behalf and are bound by data processing agreements that restrict their use of your data.

ag777 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences and monitor platform performance. ag777 does not use third-party advertising cookies.

• Session cookies: temporary cookies that expire when you close your browser, used to maintain your logged-in state and keep your session secure during gameplay.
• Persistent cookies: cookies with a longer lifespan used to remember your language preference, region settings and whether you have accepted this Privacy Policy.
• Analytics cookies: cookies used to collect anonymised data about how users interact with ag777's platform, to help us identify and fix performance issues and improve the user experience.

ag777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. In general, account data is retained for the duration of your account's active life and for a period of five years following account closure, to meet anti-money laundering record-keeping obligations.

If you request deletion of your account and ag777 has no legal obligation to retain your data further, ag777 will delete or anonymise your personal data within 30 days of the request. Certain transaction records may be retained in anonymised form for longer periods for fraud prevention and audit purposes.

You have the following rights in respect of the personal data ag777 holds about you. To exercise any of these rights, please contact ag777's support team at [email protected]. ag777 will respond to all valid rights requests within 30 days.

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  Right of Access

  You have the right to request a copy of the personal data ag777 holds about you, including your account information, transaction history and communications records.
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  Right to Rectification

  You have the right to request correction of inaccurate or incomplete personal data ag777 holds about you. You may update certain account details directly from your account dashboard.
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  Right to Erasure

  You have the right to request deletion of your personal data where ag777 no longer has a legal basis for retaining it. This right is subject to ag777's legal obligations — for example, transaction records required for anti-money laundering compliance cannot be deleted on request.
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  Right to Restriction

  You have the right to request that ag777 restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
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  Right to Data Portability

  Where ag777 processes your personal data on the basis of your consent or a contract with you, you have the right to receive that data in a structured, commonly used and machine-readable format.

ag777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL encryption for all data transmissions, access controls limiting which ag777 staff can access player data, regular security assessments of the platform and infrastructure, and secure storage of identity verification documents.

While ag777 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, ag777 will notify you as soon as reasonably practicable.

ag777 is strictly an adult platform. ag777's services are not directed at, and are not intended for use by, any person under the age of 21. ag777 does not knowingly collect personal data from individuals under 21. If ag777 discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed. If you believe ag777 may have collected data from a person under 21, please contact [email protected] immediately.

ag777 may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make material changes, we will publish the updated Privacy Policy at ag777.buzz/privacy-policy with a revised effective date. Where required by applicable law, we will provide advance notice of material changes via your registered account notification or email.

If you have any questions, concerns or complaints regarding this Privacy Policy or the way ag777 handles your personal data, please contact ag777's support team. ag777 takes all privacy-related queries seriously and will acknowledge your enquiry within two business days.